Cookie Policy

Effective Date

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. We also use similar technologies (like pixels and tags) that help us understand how the website is used and improve performance. (Usercentrics)

2. Why We Use Cookies

We use cookies to:

  • Make the website work properly (security, page functionality)
  • Remember your preferences (where enabled)
  • Measure website performance and usage (analytics)
  • Support marketing/advertising (only if enabled and applicable)

3. Cookie Categories We Use

A) Strictly Necessary Cookies (Always On)

These cookies are required for the website to function and can’t be switched off in our systems. They may include cookies used to remember your cookie choices. (European Data Protection Board)

B) Functional Cookies (Optional)

These cookies help provide enhanced functionality and personalization (e.g., remembering preferences). If disabled, some features may not work as intended.

C) Analytics Cookies (Optional)

These cookies help us understand how visitors use the site so we can improve it (for example, which pages are visited most often). We may use Google Analytics via Google Tag Manager for this purpose. (Google for Developers)

D) Advertising / Marketing Cookies (Optional)

These cookies may be used to measure ad performance and improve relevance. If enabled, they may be set by advertising partners and platforms (where applicable).

4. Managing Your Cookie Preferences

You can manage cookies in two ways:

  1. Cookie Banner / Preferences Tool (recommended): Accept, reject, or customize categories at any time.
  2. Browser Controls: You can block or delete cookies using your browser settings (note: blocking necessary cookies may affect site functionality). (ICO)

5. Consent and Regional Requirements

In some regions (e.g., the EU/UK), non-essential cookies (like analytics and marketing cookies) generally require prior opt-in consent before they are set. (Usercentrics)​

We aim to respect applicable requirements by using a cookie banner and by configuring our tags to honor your choices (where implemented). (Google for Developers)

6. Third-Party Cookies and Tools We May Use

Depending on site setup, we may use:

  • Google Tag Manager (GTM) to manage website tags
  • Google Analytics (GA4) for analytics (when enabled)
  • WhatsApp / Messaging tools (e.g., Picky Assist) when you choose to interact via WhatsApp
  • Zoho Forms / Zoho CRM when you submit forms (note: forms may use their own cookies/identifiers depending on embed settings)

Google Consent Mode can be used to ensure Google tags adjust behavior based on your consent choices (consent banner is separate). (Google for Developers)

7. Cookie List (Transparency)

Our exact cookie list can change based on tools enabled on the website (analytics, ads, embeds). Where available, the cookie banner/preferences tool will display an up-to-date list of cookies by category.

8. Updates to This Cookie Policy

We may update this policy from time to time. The “Last Updated” date above will reflect changes.

9. Contact Us

For questions about cookies or privacy: