Frequently Asked Questions
Can’t find your answer?
Booking & Trial
How do I book a trial?
Tap Book Trial, choose your branch and preferred time, and submit the form. Our
team will confirm your slot via WhatsApp/SMS.
How long is the trial session?
Can I reschedule my trial?
Do I need gym experience?
What should I bring?
Pricing & Packages
Do I need to buy a package after the trial?
What does package validity mean?
Session-based packages have 5 calendar days of validity per purchased session from the date of purchase: for example, 10 sessions = 50 days. Unlimited day-based packages keep their allocated 21-day or 30-day validity; the 5-days-per-session rule does not apply. Confirmed freezing days pause validity and extend the expiry date. See our Terms & Conditions.
Are unlimited packages really unlimited?
Can I freeze or pause my package?
Yes. Every package, including 21-day and 30-day unlimited packages, allows up to 30 calendar days of freezing in total across a maximum of two periods. For example, 10 days first leaves up to 20 days for one further freeze. Email feedback@fullcircle.ae before the freeze starts and before the package expires. Freezing cannot be backdated. Our team confirms the dates and revised expiry by email. See our Terms & Conditions.
Do prices include VAT?
EMS Basics
What is EMS training?
How is EMS different from the gym?
Why are sessions only 20 minutes?
Is EMS painful?
Will I sweat?
Safety & Eligibility
Choose an unlimited kickstart or a flexible session package. Not sure what fits you? Book an AED 39 trial first — we’ll recommend the best plan for your goal.
Is EMS safe?
Who should consult a doctor first?
Can beginners do EMS?
Can older adults do EMS?
What if something feels uncomfortable?
Suit & Hygiene
The EMS suit is designed for comfort and controlled muscle activation. We follow clear hygiene standards and guide you step-by-step — especially if it’s your first session.