To reschedule an EMS appointment, contact the team as soon as your plans change. A clear message makes it easier to identify the booking and discuss another time. Do not assume a message automatically cancels or moves the appointment.
Include the booking details
Share your name, booked studio, original date and time, and the mobile number used for the booking. Suggest two alternative times where possible. You do not need to share sensitive personal details in a general message just to explain a calendar change.
Check the applicable terms
Cancellation and missed-session conditions may depend on your package. Ask what notice is required and whether changing the appointment affects your session balance or validity. This article does not set a cancellation policy or promise a free change.
- Is the original appointment cancelled?
- Has the new slot been confirmed?
- Does the change affect the package expiry date?
- Is there a charge or session deduction?
Save the new confirmation
Update your calendar only after receiving confirmation, including the branch. If you are travelling between cities, double-check that the new appointment is at the intended studio.
Contact Full Circle about your booking and refer to your agreed package terms.
Ready to ask about a trial?
View the AED 39 trial and send an enquiry. The team will confirm availability and the terms that apply.